We ship all our products in airtight, smell-proof, vacuum-sealed bags.
Your order will arrive in a discreet, unmarked UPS, USPS, DHL, FedEx package, EMS.
Your real address and name must be on the package to ensure proper delivery.
Shipping to major centers 1-3 days, and rural locations 3-5 days. Times may vary depending on UPS, USPS, DHL, FedEx Post, EMS.
Also Note that Express delivery takes 1-2 business days and Regular Delivery takes 3-5 business days.
Damaged or Lost Items in Transport:
If there is any damage to the packaging on delivery, contact us immediately by mail or by phone. If the contents of your package is damaged, we will ship you a new product free of charge, or reimburse you the cost of the product. Furthermore, Photographic evidence will be required to confirm the damages to the product.
Your complete satisfaction is our ultimate goal. If you are not satisfied with any item(s), you may return the unused portion within 10 days of purchase for a FULL CREDIT REFUND.We’ll also provide free return shipping if your return is the result of our error.
Once your return is received and inspected by our staff (usually within 24 hours of receipt), we will process your refund.